Case study · Client project
Kampung Dongeng
One public home for stories, programs, and local communities.
A community website connecting families, educators, and volunteers with stories, activities, and regional information.
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The problem to solve
Different visitors need different starting points: a story to read, a program to explore, or a local team to contact. A single undifferentiated feed would make those journeys harder to follow.
Who it serves
Families looking for stories, schools planning activities, and volunteers exploring their local community.
Our contribution
Soft Labs Tech worked on the public website experience: content structure, responsive interfaces, program discovery, regional navigation, and routes to contact the organization.
Decisions behind the experience
Start with the visitor’s purpose
The homepage offers separate starting points for families, educators, and communities, with program information close to the next action.
Give regional information its own destination
A regional directory and branch pages keep local information discoverable without mixing it into the national news feed.
Keep participation conversational
Program discovery leads visitors to discuss dates, location, and participants with the team. An inquiry is distinct from a confirmed activity.
Follow the public journey
Choose an activity
Explore the program section and identify an activity for a family, school, or community.
Open this stepFind a local community
Open the regional directory and review the branch information that is currently published.
Open this stepDiscuss the plan
Use the contact page to find the organization’s contact channels and discuss the activity requirements.
Open this step
What you can review today
The public result brings programs, stories, news, and regional discovery into one website, with a clear route from browsing to contacting the organization.
Scope of this review
This study covers the public website. Participation growth, inquiry conversion, admin workflows, and donation processing were not measured or verified in this review.